Testimonials

Nicole W.

I was in a sticky situation after another plumber failed to show for a job requiring my hot water heater to be moved so that a patch of wall could be addressed by an asbestos abatement team (following a sewage leak some weeks prior). You just can't beat having a good plumber to rely on when something goes wrong. I will definitely use these guys again.

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Michael W.

My sewage was backing up into my house and I needed to call someone to get my pipes flowing again. I called one of the big guys and they came out and told me what my options were and how much it would cost to fix it. Something told me that I was not getting accurate information so I'm glad I called Chris at ERP for a second opinion.

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Hansel H.

I have had the experience working with Chris and his team on multiple projects. Chris and his team are top notch. They are qualified, knowledgeable and dedicated plumbers. You will not be disappointed or dissatisfied with there services and expertise. Chris does his work with knowledge, compassion and professionalism. They will take care of you.

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Andrew R.

Chris was awesome... 3 others plumbers showed up and were all dishonest about my plumbing. We were prepared to replace our entire main sewer line at around $650. We put a camera in our line and could see clear as day that we did not have the issues that the other plumbers had told us we had. We appreciate the transparency and honesty.

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Shannon T.

5 stars isn't enough for Chris and his awesome team!!! In the past month,I have needed the service of Emergency Response Plumbers twice, once at our business location and the other at our personal residence. While that would normally be a nightmare in itself, I am pleased to say that both situations were handled quickly and efficiently, thanks to Chris and his hard-working crew! At our business location, we were hosting a large event and had a couple hundred people in attendance at the time,when the ladies room toilet became clogged. I called ERP around 7pm and by 8pm, the problem was fixed completely, the bathroom cleaned up and back in use! I don't think any of our guests even knew there was an issue at all! Last night, we had a plumbing emergency at home...while someone was showering in one bathroom, the water was not draining properly and became backed up in the other bathroom, leaking huge amounts of water all over the house. It turns out that the drain that goes out from the house to "the street" had gotten clogged over time, from tree roots that grew into the ground pipes, and water was backing up into the house in an awful way. Chris sent George over right away, and he quickly cleared/cleaned the major clog with a drain snake, even sending down a camera for closer inspection of the root damage. All of my interactions with this business have been easy, professional and pleasant! I am so thankful to know that I can rely on them! And I highly recommend Chris and his team for any and all of your plumbing needs!!!

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Alicia Z.

William in dispatch is amazing! We had an emergent pluming issue on a Sunday. Unfortunately, ERP didn't have anyone available. William was very kind and based on a few questions he was able to walk me through shutting off the water to a portion of the line instead of the whole house. This bought us some time to get someone out while restoring the water to our home. We will definitely use ERP for all future Plumming needs. Thank you William for your kindness!

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Alex A.

Had main sewer drain back up into the bathroom ,laundry room and kitchen was a mess. Last week hired a plumber who had snaked the drain but did not use a cam to see what was happening and we had a second backup, Chris and his team saved the day they came over Cam and all found the blockages , installed new clean out backflow preventer , and hydro blasted the lines. I was happy the problem was diagnosed , Chris gave me different options and went the extra mile as you can see he was " in the trenches" working and also left my space spotless (see pictures) . There are many plumbers out there and we are happy with our choice . I would highly recommend ERP Plumbing for your plumbing needs. Prompt , courteous, professional and importantly has all the tools and equipment on his truck .. Thanks Chris job well done

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Nyk H.

Chris and George were on-time, super friendly, and very knowledgeable! I called them to come take a look at a possible leak we had and concerns over some old piping. I felt like they gave us an unbiased opinion and didn't try and persuade us to get any unnecessary work done. They were punctual and got to work immediately testing everything out. Luckily, there were no problems! I really enjoyed working with them and now know who to call when I have a plumbing issue. Thanks Chris and George!

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Zaid A.

Chris and his team were absolutely amazing with the work they did. They responded within less than an hour on a Saturday evening, came out to check and fix a clogged toilet, cleaned everything after their work. They are very professional and super friendly. They event were very kind after the work was completed to answer my calls and questions. Very very highly recommended. Couldnt be more satisfied as a customer. Thank you ERP.

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Rose M.

So on Thanksgiving day my husband was kind enough to help me in the kitchen early in the morning by helping me peel potatoes. We were expecting my parents and in-laws over around 1pm so we started cooking around 7:30am. While I was cooking I heard this terrible sound coming from our garbage disposal, only to find out that my husband had put all the potato skins down the disposal causing it to clog! Dark brown water started backing up in to our sink and at this point I could no longer use the sink. I had so much cooking to do and we were hosting Thanksgiving so we needed a plumber ASAP. My husband found them on yelp and we called them immediately. They gave us a 1.5 hr window and arrived within that time frame. Chris was very friendly and professional. He unclogged our disposal and also noticed that our pipe needed to be hydro jetted. So we called them again to come out at a future date to do the hydro jet as well as install our new kitchen sink we bought on Black Friday. That time George came out to complete that job and he was also so nice and professional. He draped our floors and wore booties to minimize mess, which I really appreciated. He had a smile the whole time and did a great job. As a homeowner, it is not unusual to have people try to rip you off when you are at the mercy of a home repair. Sad but true. This company seems honest and I really value that. I felt very comfortable having them in my home and I would recommend them to anyone.

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